Privacy Policy
How Sharp-Stay collects, uses and protects personal information.
Last updated 16 September 2026 ยท Questions: info@sharp-stay.co.za
Information we collect
Account information (name, email, phone), organization details, and the property, tenant, lease, payment and maintenance records you create.
Technical information such as log data needed to operate and secure the service.
How we use it
To operate the platform, process rent payments, send reminders and notifications, provide support, and meet legal obligations.
We do not sell personal information.
Sharing
We share data with infrastructure and payment providers strictly as needed to deliver the service, and with authorities where the law requires it.
Your rights
You may request access to, correction of, or deletion of your personal information. Tenants can request their records through the landlord who invited them or directly from us.
Retention and security
Records are retained while your account is active and for as long as required by law. Data is isolated per organization and access is enforced at database level.
This document is provided for transparency and does not constitute legal advice.